FAKTOR – FAKTOR YANG MEMPENGARUHI MOTIVASI GENERATION Y UNTUK BERKARIR DI HOSPITALITY INDUSTRY

Stefanus Dimas Widjaja(1*), Ruben Wahyu Santoso(2), Serli Wijaya(3), Agung Harianto(4),


(1) 
(2) 
(3) 
(4) 
(*) Corresponding Author

Abstract


Penelitian ini bertujuan untuk menganalisa faktor – faktor yang mempengaruhi motivasi Generation Y untuk berkarir di hospitality industry. Data yang terkumpul dari online survey yang dilakukan terhadap 119 alumni program Manajemen Perhotelan Universitas Kristen Petra diolah menggunakan teknik Exploratory Factor Analysis (EFA) dan didapati 9 faktor baru yang terbentuk yang mempengaruhi motivasi responden untuk memutuskan berkarir dan tidak berkarir di hospitality industry. Faktor Work – Life Balance memiliki kontribusi terbesar dalam mempengaruhi motivasi responden Generation Y untuk berkarir di hospitality industry sedangkan faktor Work Environment memiliki kontribusi terbesar bagi responden yang memutuskan tidak berkarir di hospitality industry.

This study aimed to analyze the factors that affect Generation Y to have a career in hospitality industry. Data were collected from an online survey to 119 respondents of the alumni Hotel Management Program Petra Christian University. Exploratory Factor Analysis (EFA) technique was applied and found that there were 9 new form factors that influenced respondent’s career motivation in the hospitality industry. Work – Life Balance has the largest contribution that affecting Generation Y motivation to have a career in hospitality industry whereas working environment was the mos dominant factor that affected the respondents to no have a career in the hospitality industry.


Keywords


Motivasi berkarir, Hospitality industry, Generasi Y.

Full Text:

PDF

References


Brown, E. A., Arendt, S. W., & Bosselman, R. H. (2014). Hospitality management graduates’ perceptions of career factor. International Journal of Hospitality Management, 37, 58 - 67.

Brown, E. A., Thomas, N. J., & Bosselman, R. H. (2015). Are they leaving or staying: A qualitative analysis of turnover issuesfor Generation Y hospitality employees with a hospitality education. International Journal of Hospitality Management, 46, 130 - 137.

(2000-2011). Data alumni perhotelan. Universitas Kristen Petra, Biro Administrasi Kerjasama dan Pengembangan (BAKA), Surabaya.

Howe, N., & Strauss, W. (2003). Millennials go to college. Washington, DC: American Association of Collegiate Registrars and Admissions Officers.

ILO. (2010). Developments and challenges in the hospitality and tourism sector (1 ed.). Geneva: International labour office.

Kultalahti, S., & Viitala, R. L. (2014). Sufficient challenges and a weekend ahead - Generation Y describing motivation at work. Journal of Organizational Change Management, 27(4), 569-582.

Kusluvan, S., Kusluvan, Z., Ilhan, I., & Buyruk, L. (2010). The human dimension: A review of human resources management issues in the tourism and hospitality industry. Cornell Hospitality Quarterly, 51(2), 171-214.

Martin, C. A. (2005). From high maintenance to high productivity: What managers need to know about Generation Y. Industrial and Commercial Training, 37(1), 39-44.

Parasuraman, A., Zeithmal, V., & Berry, L. (1985). A conceptual mode of service quality and us implications for future research. Journal of Marketing, 49, 41-50.

Richardson, S. (2008). Undergraduate tourism and hospitality students attitudes toward a career in the industry: a preliminary investigation. Journal of Teaching in Travel & Tourism, 8(1), 23-46. Retrieved from http://dx.doi.org/10.1080/15313220802410112

Robbins, S. P., & DeCenzo, D. A. (2007). Fundamentals of human resource management (9 ed.). Hoboken, New Jersey: John Wiley & Sons, Inc.

Robbins, S. P., & Judge, T. A. (2013). Organizational behavior (15 ed.). Inggris: Pearson.

Siddik, M. S. (2006). Peranan pelatihan dalam usaha meningkatkan prestasi kerja karyawan di departemen food and beverage pada hotel dan resto sangga buana cipanas cianjur. Undergraduate Thesis, Universitas Widyatama, Bandung.

Suharyadi, & Purwanto. (2007). Statistika untuk ekonomi dan keuangan modern. Jakarta: Salemba Empat.

Sujarweni, V. W., & Endrayanto, P. (2012). Statistika untuk penelitian. Yogyakarta: Graha Ilmu.

UNWTO. (2011). UNWTO annual report 2011. Retrieved from World Tourism Organization: http://www2.unwto.org/publication/unwto-annual-report-2011

Zikmund, W. G. (2003). Business research methods. Mason, Ohio: Thomson Learning.


Refbacks

  • There are currently no refbacks.