Analisa Aspek Ergonomi di Restoran Pipe & Barrel Surabaya Terhadap Kenyamanan Karyawan dan Konsumen

Feby Christabella Soedarto, Anastasia Hendrayanti Widjaja, Monika Kristanti

Abstract


Penelitian ini dilakukan di Restoran Pipe & Barrel Surabaya, dengan tujuan untuk mengetahui apakah aspek ergonomi berpengaruh terhadap kenyamanan karyawan dan konsumen. Penelitian ini mengambil sampel sebanyak 3 karyawan sebagai informan dan 100 konsumen sebagai responden. Penelitian ini menggunakan Analisa Faktor Konfirmatori untuk dimensi kenyaman konsumen dan triangulasi untuk dimensi kenyamanan karyawan. Berdasarkan hasil penelitian, diperoleh bahwa  aspek ergonomi pada dimensi kenyamanan karyawan (ergonomi fisik, lingkungan, & makro) sudah cukup baik dan aspek ergonomi pada dimensi kenyamanan konsumen (aspek antropometri dan ergonomi lingkungan) berpengaruh signifikan terhadap kenyamanan konsumen di Restoran Pipe & Barrel Surabaya.

 

This research was conducted at the Pipe & Barrel Restaurant Surabaya; the objective of this study is to know whether the aspects of ergonomics effect on employees’ and consumers’s comfort. This research take 3 employees of informants and 100 consumers of respondent. This study uses triangulation for the employees’ comfort dimension and Confirmatory Factor Analysis (CFA) for the consumers’ comfort dimension. Based on the result, ergonomic aspects of employees’ comfort dimension (physical, environmental, & macro ergonomics) are proper enough and ergonomic aspects of consumers’ comfort dimension (anthropometrics and environmental ergonomics) affect on consumers’ comfort in Pipe & Barrel Restaurant Surabaya.


Keywords


Ergonomi Fisik, Ergonomi Lingkungan, Ergonomi Makro, Kenyamanan

Full Text:

PDF

References


Abdurrahman. (2003). Pengaruh Faktor Tipe Huruf, Warna Karakter dan Layar, Panjang Baris serta Lebar Spasi Terhadap Kemampuan Membaca Web Berita. Published Ungraduated Thesis of Institut Teknologi Bandung (ITB) University.

Angelia, L. (2014, November 10). Pipe and Barrel Review. Retrieved March 11, 2016, from Laura Angelia and the Journey Begin: http://www.laurangelia.com/2014/11/pipe-barrel-surabaya-review.html

Aryani, Y. (n.d.). Rumah dan Kelembaban. Mitra Properti Indonesia Magazine. Retrieved March 3, 2016, from https://udararuang.wordpress.com/author/yanuaryani/

Auliciems, A., & Szokolay, S. (2007). PLEA (Passive And Low Energy Architecture): NOTE 3 Thermal Comfort. Brisbane: Department of Architecture The University of Queensland.

Badan Standardisasi Nasional. (2000). Konservasi Energi Pada Sistem Pencahayaan. Jakarta: Standar Nasional Indonesia.

Badan Standardisasi Nasional. (2001). Tata Cara Perancangan Sistem Ventilasi dan Pengkondisian Udara Pada Bangunan Gedung. Jakarta: Standar Nasional Indonesia.

Buchari. (2007). Kebisingan Industri dan Hearing Conversation Program. USU Repository Medan. Retrieved March 11, 2016, from http://www.library.usu.ac.id/download/ft/07002749.pdf

Chakabarti, D. (2005). Ergonomics/ Human Factors: Human Aspect of Technology. Retrieved February 27, 2015, from http://www.iitk.ac.in/directions/march2005/13_DebKC.pdf

Christan, R. (n.d.). Nordic Body Map. Retrieved March 6, 2016, from Academia: https://www.academia.edu/11273837/Nordic_Body_Map

Cocci, S., Namasivayam, K., & Bordy, P. (2005). An Investigation of Ergonomic Design and Productivity Improvements in Food Servie Production Tables. Journal of Hospitality Management The Pennsylvania State University. Retrieved March 4, 2016, from https://www.sefa.com/forms/Ergonomics_Study.pdf

Dewi, L. (2015, February 5). Pipe & Barrel (Surabaya); Ooh, Ken .. Retrieved March 11, 2016, from According to Laurenciadewi: http://laurentiadewi.com/37512/comment-page-1

Djaja, I., & Wulandari, R. (2005). Pengaruh Bising Lalu Lintas Terhadap Gangguan Kesehatan Psikologis Anak SDN Cipinang Muara, Kecamatan Jati Negara, Kota Jakarta Timur, Provinsi DKI Jakarta Tahun 2005. Published Ungraduated Thesis of FKM Universitas Airlangga Jakarta.

Ekawatiningsih, P., Komariah, K., & Purwanti, S. (2008). RESTORAN. Jakarta: Direktorat Pembinaan Sekolah Menengah Kejuruan.

Freivalds, A., & Niebel, B. (2014). Niebel Methods, Standards, and Work Design (13th ed.). Singapore: Mc Graw-Hill.

Ghozali, I. (2014). Structural Equation Modeling: Metode Alternatif Dengan Partial Least Squares (PLS) (4th ed.). Semarang: Universitas Diponegoro Semarang.

Hendrarto, T., Rachman, M., Sulastio, O., & Afrinaldi, D. (2012). Kajian Proporsi Ruang Dalam Bangunan Baru Hotel Concordia Bandung. Online Journal of Institut Teknologi Nasional (ITENAS). Retrieved March 4, 2016, from http://jurnalonline.itenas.ac.id/index.php/rekakarsa/artice/download/42/4

Indriantoro, N., & Supomo, B. (2009). Metodologi Penelitian Bisnis untuk Akuntansi dan Manajemen (1st ed.). Yogyakarta: BPFE Yogyakarta.

International Standard Organization. (2005). ISO 7730: Ergonomics of the Thermal Environment. Retrieved March 16, 2016, from http://iso.org

Inyang, N., Al-Hussein, M., El-Rich, M., & Al-Jibouri, S. (2012). Ergonomic Analysis and the Need for Its Integration for Planning and Assessing Construction Tasks. Journal of Construction Engineering and Management. Retrieved March 4, 2016, from http://ascelibrary.org/doi/abs/10.1061/(ASCE)CO.1943-7862.0000556

Iridiastadi, H., & Yassierli. (2014). Ergonomi: Suatu Pengantar. Bandung: PT Remaja Rosdakarya.

Ivena, C. (2014, November 28). Lunch at Pipe & Barrel. Retrieved March 11, 2016, from Clarissa Ivena: http://beyondtheplates.blogspot.co.id/2014/11/pipe-and-barrel.html

Karlen, Mark, & Benya, J. (2008). Dasar-dasar Desain Pencahayaan. Jakarta: Erlangga.

Kolbaca, K. (2003). Comfort Theory and Practice: a Vision for Holistic Health Care and Research. New York: Springer Publishing Company.

Kompasiana. (2012). Kenapa Musik di Supermarket itu Slow Terus Yah. Retrieved March 11, 2016, from http://www.kompasiana.com/mejuah_juah/kenapa-musik-di-supermarket-itu-slow-terus-yah_550d881f813311692db1e3b2

Kotler, Bowen, & Makens, J. (2003). Pemasaran Perhotelan dan Kepariwisataan (2nd ed.). Jakarta: PT Prenhallindo.

Kountur, R. (2007). Metode Penelitian untuk Penulisan Skripsi dan Tesis. Jakarta: PPM.

Kuncoro, M. (2003). Metode Kuantitative: Teori dan Aplikasi untuk Bisnis dan Ekonomi (1st ed.). Yogyakarta: Penerbit AAP AMP YKPN.

Kutruff, H. (2009). Room Acoustics (5th ed.). Oxon: Spon Press.

Madjid, M. (2011). Dasar Perencanaan Dapur Hotel. Retrieved April 13, 2016, from http://mukhtarlecturer.blogspot.co.id/2011/03/dasar-perencanaan-dapur-hotel.html

Mangkunegara, P. A. (2002). Manajemen Sumber Daya Manusia. Bandung: PT Remaja Rosda Karya.

Mehta, N., & Chungan, P. (2014). Impact of Visual Merchandising on Consumer Behavior: A Study of Furniture Outlets. Journal Management's Institute of Nirma University, Ahmedabad, India. Retrieved March 3, 2016, from http://www.hrpub.org/download/20140801/UJM1-12102458.pdf

Menteri Kesehatan RI. (2002). Persyaratan Lingkungan Kerja Perkantoran dan Industri. Retrieved March 16, 2016, from http://hukum.unsrat.ac.id/men/menkes_1405_2002.pdf

Mercede, A. (2014). Understanding Customer Convenience. Retrieved March 17, 2016, from http://screwedopinion.blogspot.co.id/2014/06/understanding-customer-convenience.html

Merriam-Webster's Collegiate Dictionary. (2015). (11th). Retrieved March 16, 2016, from http://www.merriam-webster.com/

Moleong, L. J. (2002). Metodologi Penelitian Kualitatif. Bandung: PT Remaja Rosda Karya.

Nurmianto, E. (2004). Ergonomi Konsep Dasar dan Aplikasinya (2nd ed.). Surabaya: Penerbit Guna Widya.

OSHA. (n.d.). Definition of Ergonomics. Retrieved February 27, 2016, from Occupational Safety Head Administration (OSHA): https://www.osha.gov/SLTC/ergonomics/

Panero, J., & Zelnik, M. (2003). Dimensi Manusia dan Ruang Interior. (D. Kurniawan, Trans.) Jakarta: Erlangga.

Prasetia, A. (2011). Jogja Resto dan Galeri. Universitas Atma Jaya Repository, 33-34.

Santoso, G. (2004). ERGONOMI: Manusia, Peralatan, dan Lingkungan. Jakarta: Prestasi Pustaka Publisher.

Sarwono, J. (n.d.). Mengenal PLS-SEM Jonathan Sarwono. Retrieved May 29, 2016, from Jonathan Sarwono: http://www.jonathansarwono.info/teori_spss/PLSSEM.pdf

Satwiko. (2009). Pengertian Kenyamanan Dalam Suatu Bangunan. Yogyakarta: Wignjosoebroto.

Setiawan, I. (2012). Analisis Hubungan Faktor Karakteristik Pekerja, Durasi Kerka, Alat Kerja, dan Tingkat Pencahayaan dengan Keluhan Subjektif Kelelahan Mata Pada Penggunaan Komputer di PT Surveyor Universitas Indonesia. Published Ungraduated Thesis of Universitas Indonesia Jakarta. Retrieved March 16, 2016, from http://lib.ui.ac.id/file?file=digital/20320749-S-Iwan%20Setiawan.pdf

Simamora, H. (2004). Manajemen Sumber Daya Manusia (3rd ed.). Yogyakarta: STIE YKPN.

Sugiyono. (2010). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: CV Alfabeta.

Suma'mur. (2009). Higine Perusahaan dan Kesehatan Kerja. Jakarta: Gunung Agung.

Suma'mur. (2011). Keselamatan Kerja dan Pencegahan Kecelakaan. Jakarta: CV Haji Masagung.

Surya, R., Wardah, S., & Hasanah, H. (2013). Penggunaan Data Antropometri Dalam Evaluasi Ergonomi Pada Tempat Duduk Penumpang Speed Boat Rute Tembilahan- Kuala Enok Kab. Indragiri Hilir Riau. Journal of Malikussaleh Industrial Engineering. Retrieved March 6, 2016, from http://ft.unimal.ac.id/jurnal_teknik_industri/index.php/2013-10-06-10-01-31/2013-10-27-09-53-58/volume-1-number-2-download-pdf?download=47:Volume%201%20Number%202

Sutalaksana, I., Anggawisastra, R., & Tjakraatmadja. (2006). Teknik Perancangan Sistem Kerja (2nd ed.). Bandung: ITB Bandung.

Underhill. (2009). Why We Buy: The Science of Shopping. New York.

WebstaurantStore. (2016). Components of Commercial Kitchen. Retrieved April 13, 2016, from http://www.webstaurantstore.com/article/11/restaurant-kitchen-layouts.html

Widhiarso, W. (2009). Praktek Model Persamaan Struktural (SEM). Retrieved May 26, 2016, from Diskusi Metodologi Penelitian: http://widhiarso.staff.ugm.ac.id/

Widhiarso, W. (2011, February 25). Analisis Butir dengan Menggunakan Analisis Faktor. Retrieved May 24, 2011, from Diskusi Metodologi Penelitian: http://widhiarso.staff.ugm.ac.id/wp/analisis-butir-dengan-menggunakan-analisis-faktor/

Winchip, S. M. (2011). Fundamental Lighting. Canada: FairChild Publications, Inc.

Zainuddin, M., Abidin, S., & Hashim, A. (2012). Ergonomic Aspect and Design of Hand Tools in Perak and Serawak Ceramic Industry. Retrieved March 4, 2016, from Academia: https://www.academia.edu/3718665/ERGONOMIC_ASPECT_AND_DESIGN_OF_HAND_TOOLS_IN_PERAK_AND_SERAWAK_CERAMIC_INDUSTRY

Zikmund, W. (2003). Business Research Methods (7th ed.). South-Western: Thomson.


Refbacks

  • There are currently no refbacks.