Analisis Kualitatif Aksesibilitas Pengguna Kursi Roda di Hotel Pan Pacific Orchard
DOI:
https://doi.org/10.9744/acesa.v7i2.14584Keywords:
Hotel, Aksesibilitas, Kursi roda, Singapura, Desain UniversalAbstract
Accessibility for wheelchair users is a crucial aspect of inclusive hospitality facility design, especially in countries with an aging population such as Singapore. With 13.3% of the population aged over 50 in 2024 and a projected 28.6% by 2030, the need for accessible spaces is becoming increasingly urgent. This study employed a content analysis method with a descriptive approach, in which the architectural floor plan of the Pan Pacific Orchard Hotel was redrawn and overlaid against the accessibility standards set by the Building and Construction Authority. The evaluation focused on five key elements: safety, visual focal points, corridors, cores, and user well-being. The findings indicate that the hotel not only meets technical accessibility requirements but also successfully integrates aesthetic elements with safety functions. Reflectively, this study highlights how the application of universal design can contribute to the creation of inclusive, meaningful, and adaptive spatial experiences for users with limited mobility. As such, the hotel serves as a model of design that promotes sustainability and competitiveness in the global hospitality sector.
References
Boys, J. (2017). Disability, space, architecture: A reader (1st ed.). Routledge. Routledge. https://doi.org/10.4324/9781315560076
Chidiac, S. E., Reda, M. A., & Marjaba, G. E. (2024). Accessibility of the built environment for people with sensory disabilities—review quality and representation of evidence. In Buildings (Vol. 14, Issue 3). https://doi.org/10.3390/buildings14030707
Farkas, J., Raffay, Z., Kárpáti Phd, J., Fekete-Frojimovics, Z., & Dr. Dávid, L. D. (2023). The dialectics of (Deep) accessible tourism and reality—hermeneutics of a journey to Madrid. Sustainability, 15, 3257. https://doi.org/10.3390/su15043257
Hostetter, H., & Naser, M. Z. (2024). Characterizing egress components for wheelchair users in dormitory building fires. Natural Hazards Research, 4(1), 173–186. https://doi.org//10.1016/j.nhres.2023.11.012
Layton, N., & Steel, E. (2019). The convergence and mainstreaming of integrated home technologies for people with disability. In Societies (Vol. 9, Issue 4). https://doi.org/10.3390/soc9040069
Leavy, P. (2014). The Oxford handbook of qualitative research. Oxford University Press, USA.
Marín-Nicolás, J., & Sáez-Pérez, M. P. (2022). An Evaluation Tool for Physical Accessibility of Cultural Heritage Buildings. In Sustainability (Vol. 14, Issue 22). https://doi.org/10.3390/su142215251
Martin-Fuentes, E., Mostafa-Shaalan, S., & Mellinas, J. (2021). Accessibility in inclusive tourism? Hotels distributed through online channels. Societies, 11, 34. https://doi.org/10.3390/soc11020034
Okumus, F., Denizci Guillet, B., Tuna, M., & Dogan, S. (n.d.). Advances in managing tourism across continents: Volume 3. University of South Florida (USF) M3 Publishing, 16(9781955833097), 1. https://doi.org/10.5038/9781955833097
Özcan, E., Güçhan Topcu, Z., & Arasli, H. (2021). Determinants of travel participation and experiences of wheelchair users traveling to the bodrum region: A qualitative study. In International Journal of Environmental Research and Public Health (Vol. 18, Issue 5). https://doi.org/10.3390/ijerph18052218
Sahoo, S. K., & Choudhury, B. B. (2023). Wheelchair accessibility: Bridging the gap to equality and inclusion. Decision Making Advances, 1(1 SE-Articles), 63–85. https://doi.org/10.31181/dma1120239
SG Enable. (2024). Information on disability in Singapore. https://www.sgenable.sg/about-us/our-impact/disability-in-singapore
Sholanke, A. B., Adelowo, I. E., & Gbotosho, J. O. (2020). Compliance of high-rise buildings vertical accessibility components with universal design strategies: A case study of Covenant university, Ota, Nigeria. Civil Engineering and Architecture, 8(5), 735–749. https://doi.org/10.13189/cea.2020.080501
Statistical table: Employment outcomes of persons with disabilities. (2024). https://stats.mom.gov.sg/Pages/Employment-Outcomes-of-Persons-With-Disabilities-TimeSeries.aspx
Vahedi, Z., & Cavuoto, L. (2023). Understanding hotel design priorities for individuals of different physical ability levels. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 67(1), 1072–1077. https://doi.org/10.1177/21695067231192693
ArchDaily. (2023, October 12). Pan Pacific Orchard Hotel / WOHA. ArchDaily. https://www.archdaily.com/1008122/pan-pacific-orchard-hotel-woha
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Angelia Stephanie, Gunawan Tanuwidjaja, Kenny David Ariyanto, Nathanael Nyoto

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
Authors retain copyright and full publishing rights without restrictions, with the work simultaneously licensed under the terms and conditions of the Creative Commons Attribution License (CC BY) that allows for unlimited use, distribution, and content reproduction on all media as long as the original author and source are properly acknowledged and cited.







