Perancangan Sistem Manajemen Mutu ISO 9001:2015 di PT.X
(1) Industrial Engineering Department, Petra Christian University
(2) Industrial Engineering Department, Petra Christian University
(*) Corresponding Author
Abstract
This research was conducted to get the design of quality management system for ISO 9001: 2015 certification in PT. X. Application of quality management system at PT. X is used to ensure the suitability of a process and product to customer needs. Research at PT. X is performed by reviewing the Gap Analysis between the company's alignment with the requirements of the ISO 9001: 2015 clauses. The result of the conformity assessment of the initial Gap Analysis shows a suitability value of 61%. The results of the conformity review will be used to improve and improve the quality management system at PT. X. Improvements made at PT. X is to design a document of quality management system in accordance with the requirements of ISO 9001: 2015. The design of quality management system document that carried out is the target quality, quality manual, SWOT, organizational structure, SOP, and risk analysis. The result of the final Gap Analysis conformity review, after designing the document of the quality management system shows the suitability increased by 91%.
Keywords
quality management system; ISO 9001:2015.
Full Text:
PDFReferences
Hadiwiarjo, Bambang H. Dan Wibisono, Sulistijarningsing. 2000. ISO 9001; Sistem Manajemen Kualitas. Ghalia Indonesia, Jakarta.
Tunggal, Amin Wijaja. 1998. Manajemen Mutu Terpadu. Cetakan kedua. Jakarta: PT Rineka
Chatab, Nevizond. 1996. Panduan Penerapan dan Sertifikasi Sistem Manajemen. Mutu ISO 9000. Jakarta: PT Elex Media Komputindo
Gaspersz, V. 2001. Total Quality Management. Jakarta: PT. Gramedia Pustaka.
Refbacks
- There are currently no refbacks.