Perancangan Sistem Manajemen Mutu ISO 9001:2008 : Studi Kasus
(1) Jurusan Teknik Industri Universitas Kristen Petra
(2) Jurusan Teknik Industri Universitas Kristen Petra
(*) Corresponding Author
Abstract
Nowadays, companies must have an ISO 9001-2008 certificate to be able to compete in the market. The pressure of quality management and consumers are the reason why companies need to have an ISO certificate. CV Sinar Abadi is a company that specializes in metal coating or plating and a company that has not been certified ISO 9001: 2008. CV. Sinar Abadi always competes to meet the requirements of consumers. To begin the steps of ISO 9001: 2008, a gap analysis was conducted. The outcome of the gap analysis is that the the clauses of ISO 9001: 2008 in CV. Sinar Abadi was only 22.81% fulfilled, while 77.17% have not been fulfilled. This research aims to design and implement an ISO 9001: 2008 quality management system in CV. Sinar Abadi. In result, an increase of up to 88.04% in the fulfillment of the clauses of ISO 9001: 2008 happened because of the design and implementation of ISO 9001: 2008 quality management system in CV. Sinar Abadi.
Keywords
Quality Management System, ISO 9001:2008
Full Text:
PDFReferences
Chatab, N., Mendokumentasikan Sistem Manajemen Mutu ISO 9000, Yogyakarta : CV. Andi Offset, 1997.
Suardi, Rusdi.., Sistem Manajemen Mutu ISO 9000 & 2000 Penerapannya Untuk Mencapai Total Quality Management, Jakarta : PPM, 2001.
Gaspersz, Vincent., ISO 9001:2000 and Continual Improvement, Jakarta:PT. Gramedia Pustaka Utama, 2001.
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