Jurnal Hospitality dan Manajemen Jasa
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Kurniawan, Jeffrey Adrian
Vol 3, No 1 (2015): Jurnal Hospitality dan Manajemen Jasa
- Articles
ANALISA KEPUASAN PELANGGAN ATAS CUSTOMER RELATIONSHIP MANAGEMENT MELALUI IMPLEMENTASI PROGRAM KEANGGOTAAN HOTEL X STUDI KASUS DI HOTEL X
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