ANALISA PERSEPSI HARGA TERHADAP MINAT BELI ULANG MELALUI PERCEIVED VALUE PADA HOTEL X SURABAYA
Abstract
This study was conducted to analyze the influence of perceived price on repurchase intention through perceived value. This research was conducted at Hotel X Surabaya by spreading questionnaires to guests who had stayed at Hotel X Surabaya. The data was collected and selected from 100 spreaded questionnaires. From those, questionnaires that could be processed was 87 questionnaires which then analyzed by applying structural equation modeling (SEM) and processed with SmartPLS. The result of research shows that perceived price has positive and significant effect to perceived value. Perceived price and perceived value affects repurchase intention positively and significantly. The results of this study also prove the role of perceived value as an intervening variable in mediating the influence of price perceptions on repurchase interest..References
Abdillah, W., & Jogiyanto. (2015). Partial Least Square (PLS) Alternatif
Structural Equation Modeling (SEM) dalam Penelitian Bisnis. Yogyakarta:
ANDI.
Anoraga, P. (2000). Manajemen Bisnis. Jakarta: Rineka Cipta.
Beristain, Jose Juan & Pilar Zorrilla, (2011) The Relationship Between Store
Image and Store Brand Equity: A Conceptual Framework and Evidence
from Hypermarkets, Journal of Retailing and Consumer Services, 18, 562–
574.
Demirgunes, Banu Kulter. (2015)Relative Importance of Perceived Value,
Satisfaction and Perceived Risk on Willingness to Pay More. International
Review of Management ang Marketing
Dodds, W. B., Monroe, K. B., & Grewal, D. (1991). Effects od Price, Brand, and
Store Information on Buyers' Product Evaluation. Journal of Marketing
Research, (28), 307-319.
Huang, Ching-Lin, (2015, November). The Influence of Perceived Value on
Repurchase Intention: A Leading 3C Retailer in Taiwan as an Example,International Journal of Information Technology and Business
Management, 43(1), 1-17.
Jen, William and Kai-Chieh Hu. (2003). Aplication of Perceived Value Model to
Identify Factors Affecting Passengers’ Repurchase Intentions on City Bus :
a Case of the Taipe Metropolitan Area. Transportation p307-p327. Kluwer
Academic Publishers : Netherlands.
Kotler, Philip. & Gary Armstrong, (2014). Principle Of Marketing, 15 th edition.
New. Jersey: Pearson Prentice Hall,
Kotler, Philips, & Gary Armstrong, (2015). Marketing: An Introduction (12th
ed.). England: Pearson Education Limited.
Kotler, Philips & Keller, K. L. (2012). Marketing Management (14th ed.). (S.
Yagan, Ed.) New Jersey, United States of America: Pearson Education Inc,
Kotler, Philips, Gary Armstrong, Harker, M. and Brennan, R. (2009). Marketing
an introduction. 9th edition, Harlow: England, Pearson Education Inc.
Financial Times Prentice Hall.
Li, Huaiqin & Jinhwan Hong, (2013). Factors Influencing Consumers’ Online
Repurchasing Behavior: A Review and Research Agenda, iBusiness,5 ,
161-166.
Liu, Chih-Hsing Sam, Tingko Lee. (2016). Service quality and price perception of
service: Influence on word-of-mouth and revisit intention. Journal of
Transport Management, 52, 42-54.
Masoom, Khwaja. (2014). The Entrepreneur’s Dictionary of Business and
Financial Terms. Singapore: Partridge Publishing.
Musaddad, A. M. (2011). Pengaruh minat beli ulang terhadap loyalitas konsumen
Cimory Yoghurt Drink. Retrieved 5 10, 2012, from
https://docs.google.com/viewer?a=v&q=cache:yZDEfuE1xIkJ:repository.ip
b.ac.id/bitstream/handle/123456789/47602/H11mam.pdf.
Oosthuizen, Ms. D. Professor Spowart, J. (2015). The Relations Between
Perceived Price and Consumers’ Purchase Intentions of Private Label
Wine Brands. African Journal of Hositallity, Tourism and Leisure Vol.4.
Pascual-miguel, Felix J., Angel F.Agudo-Peregrina., Julian Chapparo-Pelaez.
(2015). Influence of gender and product type on online purchasing. Journal
of Bussiness Research No. Of Pages 7
Raza, M. A., Nabeel, A., Awan, H. M., & Khuram, S. S. (2012). Relationship
Between Service Quality, Perceived Value, Satisfaction, and Revisit
Intention in Hotel Industry. Interdisciplinary Journal Of Contemporary
Research In Business, 4(8), 788-805.
Tjiptono, F., Candra, G., & Adriana, D. (2008). Pemasaran Strategik.
Yogyakarta: Andi Offset.
Wang, Edward Shih-Tse. (2010). Impact of Multiple Perceived Value on
Consumers' Brand Preference and Purchase Intention: A Case of Snack
Foods, Journal of Food Products Marketing, 16, pp.386–397.
Wang, Edward Shih-Tse & Yu, J. R. (2016). Effect of Product Attribute Beleifs of
Ready-To-Drink Coffee Beverages on Consumer-Perceived Value and
Repurchase Intention. British Food Journal, 118(12), 2963-2980.
Wang, Ya-Hui & Li-Yan Chen. (2016). An Empirical Study of The Effect of
Perceived Price on Purchase Intention Evidence from Low-Cost Carriers.
International Journal of Business and Social Science Vol.7 No.4.
Department of Business Administration. National Chin-Yi University of
Technology: Taiwan.