Audit Sistem Informasi Sumber Daya Manusia Pada Perusahaan Elektronika di Surabaya

Abstract

Electronic Company in Surabaya is a company which

engaged in the electronic sales with branches scattered in

some big cities in Java Island. The labor needs are increased

and employement activities need to be integrated across

branches require coordination by human resources

information system (HRIS). In order to know HRIS

management process’ level with current needs, it is required

to conduct process capability level measurement. COBIT 5 is

a framework used to measure HRIS process capability level

and has been combined with ITIL V3 2011 to help audit’s data

collection.

The following steps in this research start from literature study

to review business documents and literature study of

research’s material, then to conduct interview, observation

and questionnaire on data collection and data management.

The result of data management was used to assess capability

level and gap analysis, before finally it was verified and

passed improvement strategies and process recommendations.

As the result of process capability level measurement, service

agreements management process at Electronic Company in

Surabaya is on level 1 (performed process) and level 2

(managed process).