Implementation of the Gamification Method for Employee Training Systems at PT XYZ Using the Moodle Learning Management System

Abstract

This study aims to develop a Moodle-based Learning 
Management System (LMS) to address employee training 
challenges at PT XYZ. The main obstacle faced by the company is 
the onboarding process, which was previously conducted 
manually via WhatsApp, resulting in unstructured materials and 
difficult monitoring. Therefore, this system is designed to provide 
modular learning paths, automated evaluation mechanisms, and 
data-based progress tracking features to improve training 
management. 
As a primary solution to enhance user engagement, this study 
applies gamification methods that include points (XP), levels, 
activity badges, and leaderboards. Its technical implementation is 
supported by the development of an additional plugin named "My 
Command Center," which functions to manage automatic badge 
assignment based on learning activity completion. This approach 
aims to transform the monotonous training process into a more 
interactive and motivating learning experience. 
Testing results indicate that the system operates stably without 
major errors and is able to significantly accelerate the 
onboarding process duration. Evaluation using User Acceptance 
Testing (UAT) proves that gamification integration effectively 
increases employee motivation, comprehension, and engagement, 
as evidenced by improved module completion rates, XP 
accumulation, and assessment results. Thus, the application of 
gamification within the LMS is proven to be an effective solution 
for enhancing training quality and efficiency at PT XYZ.