Perancangan Dokumentasi ISO 9001:2015 di Departemen Gudang PT. XYZ
Keywords:
Budaya Organisasi, Motivasi Kerja, Persepsi Dukungan Organisasi, Kinerja KaryawanAbstract
PT. XYZ is a company engaged in manufacturing papers. PT. XYZ planned to implement The Quality Management System ISO 9001:2015. The Warehouse Department is one of the Department in PT. XYZ that does not have document according to ISO 9001:2015. This design aims to design a quality management system by making documents in accordance with the requirements of The Quality Management System ISO 9001:2015 especially documents about job description, job specification, Standard Operating Procedure (SOP), and work instruction. This document design is in accordance with that already exists at PT. XYZ, so that there is no change in the existing process or flow.
References
Tambunan, R. M., Standard Operating Procedures (SOP) Edisi 2, Maeistas Publishing, Jakarta, 2013.
Caballero, R., Cook, J., Fisher, C., Gantt, D., & Miller, B., Developing Standard Operating Procedures In Wildland Fire Management, United States, 2003.
Monk, E., & Wagner, B., Concepts in Enterprise Resource Planning, Third Edition, Cengage Learning, 2008.
PSNA College of Engineering & Technology., Job Description Job Specification, Dalam P. C. Technology, Job Description Job Specification (hal. Chapter 3), PSNA College of Enginerring & Technology, TamilNadu.
Organisation Internationale de Normalisation, ISO 9001:2015(en) Quality management systems, September 2015, Dipetik dari www.iso.org, 10 Februari 2019.
