Perancangan Sistem Manajemen Mutu ISO di PT XYZ (Departemen Produksi, Quality Assurance, Teknik dan Human Resource & General Affair)

Vincent Vincent(1*), Benedictus Rahardjo(2),


(1) Jurusan Teknik Industri, Universitas Kristen Petra
(2) Jurusan Teknik Industri, Universitas Kristen Petra
(*) Corresponding Author

Abstract


This study focusing on Design of Quality Management System ISO9001:2008 in PT. XYZ. ISO 9001:2008 is a quality for Quality Management System that have been been proven effective for various type of organization. The purpose of this study is to design the required documents by Quality Management System ISO 9001:2008 in PT. XYZ as paper manufacturing company. This study is qualitative data collection using interview and fields observation in PT.XYZ. The analysis assessed based on GAP Analysis by comparing the early situations to each clause found in ISO 9001:2008. After the gaps in company is known, the results can be used as the data to correct and improve then company standard and Quality Management System. After the Design of Quality Management System, GAP Analysis is performed again to see the gaps of the company final preparation for implementing ISO 9001:2008. The results of company GAP Analysis show that the company have sufficient preparation preparation for implementing and perform the Internal Audit.


Keywords


Quality Management System, ISO 9001:2008, Paper Company, Design.

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References


Cianfran, C. A., Tsiakals, J. J., & West, J. E. (2009). ISO 9001: 2008 Explained 3rd Edition. United States: William A. Troy.

Gaspersz, Vincent. (2001). ISO 9001:2000 and Continual Quality Improvement. Jakarta: PT. Gramedi Pustaka Utama.

Saleh, A. R., et al. (2013). Sistem Manajemen Mutu SNI ISO 9001:2008 Penerapan pada Usaha Kecil dan Menengah. Jakarta: Badan Standardisasi Nasional.


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