PERANCANGAN SISTEM MANAJEMEN MUTU ISO 9001:2008 PADA DEPARTEMEN PERBENGKELAN DI PERUSAHAAN KERTAS

hestia kopaloma(1*),


(1) Jurusan Teknik Industri Universitas Kristen Petra
(*) Corresponding Author

Abstract


Abstract: The study was conducted at the workshop heavy equipment in manufacturing company of paper. The workshop was not yet fully implemented the quality management system ISO 9001:2008. The result of initial gap analysis showed that the workshop implemented only 12.5% of requirements of Quality Management System ISO 9001:2008. This research aims to design quality management system with make quality documents for the Audit, according to the requirements of ISO 9001:2008. The increase is 75% after the quality management system document was designed.

Keywords


Keywords: Quality Management System ISO 9001:2008, Paper Manufacture

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References


Suardi, Rudi. (2001). Sistem Manajemen Mutut ISO 9000:2000. Jakarta: Penerbit PPM.

Hadis, Abdul dan Nurhayati (2010). Manajemen Mutu Pendidikan. Bandung: AlfaBeta.

Cianfran, C. A., et al. (2009). ISO 9001: 2008 Explained 3rd Edition. United States: William A. Troy.

Gaspersz, Vincent. (2001). ISO 9001:2000 and Continual Quality Improvement. Jakarta: PT. Gramedi Pustaka Utama.

Saleh, et al. (2003). Sistem Manjemen Mutu SNI ISO 9001:2008 Penerapan pada usaha kecil dan menengah. Jakarta: Badan Standardisasi Nasional.


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