UPAYA PENURUNAN PRODUK CACAT DEPARTEMEN BLOW MOLDING PT. X SURABAYA
(1) Petra Christian University
(2) Petra Christian University
(*) Corresponding Author
Abstract
Quality is a very important thing to be considered in every company because it relates to customer satisfaction. However, defective products often occur in the production activities, the management attempts to decrease defective products since it causes the loss in time, material, and funds used. Measurement System Analyze is applied as the first stage to perform an analysis toward the ability of the operator, technicians, and QC inspector. The next stage is to make Fishbone Diagram to find out the roots problems of defective products on Blow Molding area. The Measurement System Analyze results shows that 61.7% of the entire operator still couldn’t perform an inspection correctly. The inspection’s methods of the technicians and QC inspector are also needed to be changed because it still generates very high calculation variation. The result of Fishbone Diagram finds out that defective products are caused by these factors, such as machine, method, human, and material.
Keywords
Measurement System Analyze; Fishbone Diagram; Defective Product; Inspection
Full Text:
PDFReferences
Measurement System Analyze (3rd ed.). Indonesia : Sentral Sistem Consulting. 2007
Garvin, D. A. Managing Quality. New York : The New York Press. 1988
Deming, W. E. Quality, Productivity and Compe-
titive Position. Cambridge : Cambridge University
Press. 1982
Watson, G. The Legacy of Ishikawa. Qual. Prog., 37(4), 54-57. 2004
Yuwono, S.R. Penggunaan Interpersonal Skills dalam Problem Solving Cycles Sebagai Upaya Peningkatan Efektivitas. 2008
Refbacks
- There are currently no refbacks.