Jurnal Hospitality dan Manajemen Jasa
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Ara, Alfred Kristianto
Vol 5, No 2 (2017): Jurnal Hospitality dan Manajemen Jasa
- Articles
ANALISA GAP ANTARA HARAPAN KONSUMEN DAN PERSEPSI MANAJEMEN CROWN PRINCE HOTEL MENGENAI KUALITAS LAYANAN
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