Perancangan Analisa Risiko pada Departemen Compensation and Benefit di PT. ”X”

Fendi Wijaya, I Nyoman Sutapa

Abstract


Compensation and Benefit Department (C&B) has some scope of works which is develop organization structure, job description, policy, and standard operating procedure. Time accuracy is the most important thing for C&B Department for doing the main jobs.  Risk analysis needs to be done in every activity for identify potential risk that might happen. Risk analysis method is assisted by two tools that is Failure Mode Effect Analysis (FMEA) and Fishbone Diagram. Potential risk, cause of failure and Risk Priority Number (RPN) might be identify from those methods. A high RPN needs to be handled first. Analysis results shows that moderate and high risks activities are regarding document approval to both the Manager and the Director. Design of improvements have been made to improve the activity. The proposed of improvements is given that the C&B team must be more proactive to follow up with the Manager or Director so that failure becomes easier to detect and is expected to reduce the value of the RPN in that activity.

Keywords


business process; risk analysis; FMEA; fishbone diagram; RPN

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References


Gaspersz, V., Total Quality Management, PT. Gramedia Pusaka Utama, Jakarta, 2006

International Organization for Standardization, Quality Management Systems: Fundamentals and Vocabulary, International Organization for Standardization, Geneva, 2015

McDermott, R. E., Mikulak, R. J., Beauregard, M. R., The Basics of FMEA, 2nd ed., Taylor & Francis Inc., Portland, 2008.

Purushothama, B., Implementing ISO 9001:2015, Woodhead Publishing India PVT LTD, New Delhi, 2015.

Weske, M., Business Process Management: Concepts, Languages, Architectures, Springer Science & Business Media, Potsdam, 2012.


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