Perancangan Standard Operational Procedure (SOP) pada Fasilitas Pantry di PT. X

Melita Andriani Santoso

Abstract


A pantry is one of the facilities provided by PT.”X” to its employee. There are facilities from the pantry that given to the employee, such as drink corner, a place for storing pantry supplies (sugar, coffee, tea, etc.) and pantry equipment (spoon, cup, glass, etc.) and also a place for cleaning the pantry equipment. There are three processes in the pantry facility, which are the process of ordering pantry supplies, taking pantry supplies and handling complaints on the pantry.  Each process is still run according to each location because there is still no standard operating procedure that makes between location has difference implementation. As a result, there appears ineffective work in all four locations. An ineffective way of working, make waste in some of the implementation processes on the pantry. There are two kinds of waste found in the pantry facility, which is waste of motion that occurs when the pantry executor will record in a certain item of pantry supplies and a waste of waiting that occurs when the admin of stock pantry inventory in all buildings.  SOP is required in every process on the pantry for all locations and also made to schedule cleaning pantry equipment. In this Final Project, the proposed given, either changes the method used for running the taking stock into the system, which is barcode system, or the addition of books that are used to record the borrowing. SOP is created by using the template of company. The result of designing the SOP, verified by the Office Service Manager and used as a reference in implementing every process on the pantry and providing improvements to the tools/methods used for performing the process on the pantry.

 


Keywords


standard operating procedure; pantry; waste

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References


Moekijat, Adminitrasi Perkantoran, Mandar Maju, Bandung,2008

Hartatik, Indah Puji. 2014. Buku Praktis Mengembangkan SDM. Jogjakarta.

Gaspersz, V., Pedoman Implementasi Program Six Sigma Terintegrasi dengan ISO 9001:2000 MBNQA dan HCCP. Jakarta: PT. Gramedia Pustaka Utama, 2002.


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