FAKTOR- FAKTOR YANG MEMPENGARUHI TURNOVER INTENTION JOB HOPPER DI INDUSTRI PERHOTELAN DI INDONESIA

Dian Kristiani Simatupang(1*), Ellin Marcella Sugiarto(2), Deborah Christine Widjaja(3),


(1) 
(2) 
(3) 
(*) Corresponding Author

Abstract


ABSTRAK

Penelitian ini dilakukan untuk menganalisa pengaruh Faktor-faktor yang Mempengaruhi Turnover Intention (Keinginan untuk berpindah) Job Hopper di Industri Perhotelan di Indonesia dengan menggunakan metode kuantitatif melalui penyebaran kuisioner sebanyak 118. Penelitian ini menganalisa tujuh factor yang mempengaruhi turnover intention job hopper yaitu training and development, kompensasi, promosi, reward and recognition, budaya organisasi, lingkungan kerja dan work family conflict. Hasilnya hanya variabel kompensasi dan work family conflict yang mempengaruhi signifikan terhada turnover intention job hopper di industry perhotelan di Indonesia.

Kata kunci:

Training, kompensasi, promosi, reward and recognition, budaya organisasi, lingkungan kerja, work family conflict, turnover intention

 

ABSTRACT

The purpose of this research is to analyze the factors of turnover intention job hopper in Indonesia by using a quantitave method and distributing 118 questionnaires. This research analyzing seven factor that are: Training development, compensation, reward and recognition, promotion, organizational culture, working environment, work family conflict. The results show that only compensation and work family conflict have positive and significant influences as a job hoppers consideration to switching another job. Keywords :

Training, compensation, promotion, reward and recognition, organizational culture, working environment , work family conflict, turnover intention.


Full Text:

PDF

References


DAFTAR REFERENSI

Abdullah, R. B., Musa, M., Zahari, H., Rahman, R., & Khalid. (2012). The Effect of Teamworks towards Jobs Satisfaction in Hotel Industry in Klang Valley Malaysia. International Journal of Business and Behavioral Science 2(3), 8-19.

Cameron, Kim S., & Robert E. Quinn. (1999). Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework Reading. Massachusetts: Addison Wesley

Dharmawansa, P & Thennakoon, D. (2014). An Exploratory Study on Job Hopping in Sri Lanka : A Study on Generation ‘Y’ Employees. International Research Conference on Management and Finance 9, 10-14.

Fandia, M. (2016, September 07). Jajak Pendapat App. Retrieved March 21, 2018, from blog.jakpat.net: https://blog.jakpat.net/its-time-to-roll-survey-report-on-indonesians-switching-job-habit/.

Gulati, S. (2016). Looking Beyond an Longevity : An Insight to Job Hopping. EPRA International Journal of Multidisplinary Research 2, 67-70.

Ghozali, I. (2011). Aplikasi analisis multivariate dengan program IBM SPSS 19. Semarang: Universitas Diponegoro, 10.

Ginanjar, D. (Ed.). (2017, January 08). jawapos.com. Retrieved March 21, 2018, from jawapos.com: https:// www.jawapos.com/read/2017/08/01/148042/ kunjungan-turis-asing-ke-indonesia-meningkat-paling-banyak-tiongkok.

Green, A. (2013, February 06). U.S.News. Retrieved March 26, 2018, from money.usnews.com: https://money.usnews.com/money/blogs/outside-voices-careers/2013/02/06/are-you-a-job-hopper.

Hasibuan, Malayo S. P. (2008). Manajemen sumber daya manusia. Jakarta : PT Bumi Aksara.

Hinkim, T. & Tracey, J.B. (2000). The Cost of Turnover: Putting a Price on The Learning Curve. Cornell Hotel and Restaurant Administration Quarterly 41(3), 14-21.

Iverson, R. D. & Deery, M. (1977). Turnover Culture in the Hospitality Industry. Human Resource Management Journal 7, 71-82.

Rong, J. (2015). The Analysis of The Reason and Measurement for Job Hopping of Enterprises in China. International Journal of Innovative Research in Information Security 2(3), 11-13.

Rasli, M., Johari, N., Muslim, N., & Romle, A., Intrinsic and Extrinsic Factors of Job Hopping : A Perspective from Final Year Business Student. World Applied Science Journal 35(11), 2309-2312.

Joarder, M. H. R., Sharif, M. Y., & Ahmmed, K. 2011. Mediating role of affective commitment in HRM practices and turnover intention relationship: a study in a developing context. Business and economics research journal, 2(4), 135-158.

Katou, A. A., & Chand, M. (2007). The impact of HRM practices on organisational performance in the Indian hotel industry. India: Emerald Group Publishing Limited.

Karami, A., Dolatabadi,H. R., & Rajaeepour, S. (2013). Analyzing The Effectiveness of Reward Management System on Employee Performance Through Mediating Role of Employee Motivation Case Study : isfahan regional electric company. International Journal of Academid Research in Business and Social Sciences,3(9).

Krishnan, L.R.K. (2012) . A Study of Job Hopping and Employee Turnover in the Telecom Service Industry in the State of Tamil Nadu. International Journal of Reasearch In Computer Application & Management 2(6).

Lee, C. C., Huang, S. H., & Zhao, C. Y. (2012). A study on factors affecting turnover intention of hotel employees. Asian economic and financial, 868-870.

Mathis, R.L., Jackson, H.J. (2009). Human Research Management : Manajemen sumber daya manusia. Jakarta : Salemba Empat.

Naresh, B., & Rathnam, B. V. (2015). Job Hopping In Software Industry With Reference To Select Software Companies: A Study Warangal: Bura Naresh al. International Journal of Recent Research.

Netemeyer, R. G., Boles, J. S., McMurrian, & Robert. (1996). Development and Validation of Work Family Conflict and Family-Work Conflict Scales. Journal of Applied Psychology.

Nugraha, S. (2017, 08 25). Radar Surabaya. (A. Rozack, Editor) Retrieved 03 21, 2018, from JawaPos.com: https://www.jawapos.com/radarsurabaya/read/2017/08/25/9553/perkembangan-hotel-di-surabaya-terlalu-over

Saeno. (2016). BPS: Kunjungan wisman ke Indonesia capai rekor tertinggi. Retrieved from http://travelling.bisnis.com/read/20160901/85/580365/bps-kunjungan-wisman-ke-indonesia-capai-rekor-tertinggi

Saraswati, V. P., & Subudi, M. (2017). Pengaruh Konflik Pekerjaan-Keluarga dan Stres Kerja terhadap Turnover Intention. Bali: E-Journal Universitas Udayana Bali.

Sedarmayanti. (2009). “Tata kerja dan produktivitas kerja”, Bandung :Mandar Maju.

Simamora, Henry. (2003). Manajemen sumber daya manusia. Yogyakarta : BP STIE YKPN.

Sugiyono.(2010). Metode penelitian bisnis. Bandung : Alfabeta.

Taufiq, M. (2011). Pariwisata dan pergeseran social budaya. Retrieved from http://dewadirga.blogspot.co.id/2011/02/pariwisata-dan-pergeseran-sosial-budaya.html

Widyasari, N.M., Dewi, I., & Subudi, M. (2017) Pengaruh Ketidakamanan Kerja dan Kompensasi terhadap Kepuasan Kerja dan Turnover Intention Karyawan Besakih Beach Hotel Denpasar. E-Journal Ekonomi dan Bisnis Universitas Udayana 6(5).

Wijayanti, E. (2017, July 07). Vemale.com. Retrieved March 30, 2018, from Vemale.com: https://www.vemale.com/karir/105777-menjadi-kutu-loncat-job-hopper-bisa-menghambat-sukses-kariermu.html

Yuen, S. H. (2016). Examining The Generation Effects on Job-Hopping Intention by Applying Theory of Planned Behaviour (TPB). Tuen Mun: Department of Applied Psycology Lignan University, 17-21.

Yuliawan, T. P., & Himam, F. (n.d.). The Grasshopper Phenomenon: Studi Kasus Terhadap Profesional yang Sering Berpindah‐pindah Pekerjaan. Yogyakarta: Jurnal Psikologi Fakultas Psikologis Universitas Gadjah Mada, 82-85.


Refbacks

  • There are currently no refbacks.