PENGARUH INSENTIF TERHADAP EMPLOYEE ENGAGEMENT DI HOTEL “X” SURABAYA

Elsa Vania, Khanti Devi, Sienny Thio

Abstract


Abstrak - Penelitian ini dilakukan untuk menganalisa pengaruh insentif terhadap employee engagement di hotel X Surabaya. Employee engagement penting untuk meningkatkan kinerja karyawan demi keberhasilan organisasi. Insentif moneter merupakan imbalan bagi karyawan sebagai penghargaan dari kinerja kerja karyawan yang baik dalam berupa uang. Insentif non-moneter merupakan sistem kompensasi tidak langsung yang diberikan pada karyawan atas prestasi kerja berupa non-material. Teknik analisa yang digunakan adalah kuantitatif kausal. Hasil analisa regresi menunjukan bahwa insentif moneter dan insentif non-moneter berpengaruh positif terhadap employee engagement. Insentif moneter tidak berpengaruh secara signifikan terhadap employee engagement. Sementara itu insentif non-moneter berpangaruh signifikan terhadap employee engagement di hotel X Surabaya.

 

Kata Kunci:

Employee Engagement, Insentif moneter, Insentif non-moneter

 

Abstract - This research was conducted to analyze the influence of incentives to employee engagement in Surabaya X hotel. Employee engagement is important to improve employee performance for organizational success. Monetary incentives are a reward for employees as an appreciation of good performance in the form of money. Non-monetary incentives are an indirect compensation in non-material form provided as an appreciation of employees good performance. The analysis technique is using quantitative causal research method. The result of the regression analysis shows that monetary incentives and non-monetary incentives have a positive effect on employee engagement. Monetary incentives have no significant effect on employee engagement. Meanwhile, non-monetary incentives have a significant effect on employee engagement in X hotel Surabaya.

 

Keywords:

Employee engagement, monetary incentives, non-monetary incentives


Full Text:

PDF

References


DAFTAR RUJUKAN

Abdullah, A. A., & Wan, H. L. (2013). Relationships of non-monetary incentives, job satisfaction and employee job performance. International Review of Management and Business Research, 2 (4), 1085-1091.

Alfandi, A. M., & Alkahsawneh, M. S. (2014). The role of the incentives and reward system in enhancing employee's performance: A case of Jordanian travel and tourism institutions. International Journal of Academic Research in Business and Social Sciences, 4 (4), 326-341.

Al-Nsour, M. (2012). Relationship between incentives and organizational performance for employees in the Jordanian universities. International Journal of Business and Management, 7(1), 78-89.

Anitha, J. (2013). Determinants of employee engagement and their impact on employee performance. International Journal of Productivity and Performance Management, 63(3), 308-323.

Arikunto, S. (2010). Prosedur penelitian: Suatu pendekatan praktik. Jakarta: PT Rineka Cipta.

Armstrong, M. (2007). Organisation and people employee reward. London: CIPD publishers.

Ballentine, A., McKenzie, N., Wysocki, A., Kepner, K., Farnsworth, D., & Clark, J. L. (2012). The role of monetary and non-monetary incentives in the workplace as influenced by career stage. Retrieved March 28, 2018, from University of Florida, Website: https://edis.ifas.ufl.edu/.

Burgess, S., & Ratto, M. (2003). The role of incentives in the public sector: Issues and evidence. Oxford Review of Economic Policy, 19(2), 285-300.

DeCenzo, D. A., Robbins, S. P., & Verhulst, S. L. (2013). Fundamentals of human resource management. New Jersey: Wiley.

Ellis, L., & Pennington, S. (2004). Should leaders have tusks or fangs? Management Today, 20(9), 32-33.

Fath, F. (2016). Pengaruh motivasi, insentif, dan pelatihan kerja terhadap kinerja karyawan. Jurnal Ilmu dan Riset Manajemen, 5(11), 1-24.

Fauziah, H. (2012). Pengaruh insentif dan motivasi kerja terhadap kinerja pegawai pada kantor dinas bina marga balai besar pelaksanaan jalan nasional III satker pelaksanaan jalan nasional wilayah I Bandar Lampung. Jurnal Organisasi dan Manajemen, 2(1), 54-66.

Federman, B. (2009). Employee engagement : A roadmap for creating profits, optimizing performance, and increasing loyality. San Francisco: Jossey-Bass A Wiley Imprint.

Gallus, J., & Frey, B. S. (2015). Awards as non-monetary incentives. Global Forum for Empirical Scholarship, 4(1), 81-91.

Ghozali, I. (2011). Aplikasi analisis multivariate dengan program SPSS. Semarang: Badan Penerbit Universitas Diponegoro.

Gunawan, H. (2012, September 18). Loyalitas karyawan di Indonesia masih rendah. Retrieved February 28, 2018, from http://www.kontan.co.id/.

Hariandja, M. T. E. (2002). Manajemen sumber daya manusia. Jakarta: Grasindo.

Harunavamwe, M., & Kanengoni, H. (2013). The impact of monetary and non-monetary rewards on motivation among lower level employees in selected retail shops. African Journal of Business Management, 7(38), 3929-3935.

Hasan, M. I. (2001). Pokok-pokok materi statistik I: Statistik deskriptif. Jakarta: Bumi Aksara.

Hermawan, A. (2009). Penelitian bisnis: Paradigma kuantitatif. Jakarta: Grasindo.

Lazear, E.P. (2000). Performance Pay and Productivity. The American Economic Review, 90, 1346-1361.

Luthans, F., & Peterson, S. J. (2002). Employee engagement and manager self-efficacy. Journal of Management Development, 21 (5), 376-387.

Mangkunegara, A. A. A. P. (2013). Manajemen sumber daya manusia perusahaan. Bandung: PT Remaja Rosdakarya.

Mathis, R. L., & Jackson, J. H. (2006). Manajemen sumber daya manusia. Jakarta: Salemba Empat.

McLeod, D., & Clarke, N. (2009). Engaging for success: Enhancing performance through employee engagement. England: Crown Copyright.

Memon, M. A., Salleh, R., Nordin, S.M., Cheah, J. H., Ting, H., & Chuah, F. (n.d.). Person-organisation fit and turnover intention: The mediating role of work engagement. Journal of Management Development, 1-14.

Pebriani, N., Magdalena, M., Paramita, P. D. (2016). Effect of incentives, job training and social security affecting work commitments on labor productivity PT. Erlimpex Semarang. Journal Of Management, 2 (2).

Rasyad, R. (2003). Metode statistik deskriptif : Untuk umum. Jakarta: Grasindo.

Ratanjee, V., & Wu, M. (2013). Why Indonesia need authentic leader. Gallup Business Journal. Retrieved March 29, 2018, fromhttp://www.gallup.com/businessjournal/164378/why-indonesia-needs-authentic-leaders.aspx.

Santosa, T. E. C. (2012). Memahami dan mendorong terciptanya employee engagement dalam organisasi. Jurnal Manajemen, 11(2), 207-216.

Schaufeli, W. B., Salanova, M., Gonzales-Roma, V., & Bakker, A. B. (2002). The measurement of engagement and burnout : A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3, 71-92.

Siagian, D. & Sugiarto. (2006). Metode statistika: Untuk bisnis dan ekonomi. Jakarta: PT Gramedia Pustaka Utama Jakarta.

Sirait, J. T. (2006). Memahami aspek-aspek pengelolaan sumber daya manusia dalam organisasi. Jakarta: PT Grasindo.

Sugiyono. (2015). Metode penelitian pedidikan pendekatan kuantitatif, kualitatif, dan R&D. Bandung: Alfabeta.

Sumbangsih, N., & Nelisa, M. (2013). Pengaruh pemberian insentif terhadap motivasi kerja pustakawan di perpustakaan Universitas Bung Hatta Padang. Jurnal Ilmu Informasi Perpustakaan dan Kearsipan, 2 (1), 178-185.

Suwartono. (2014). Dasar-dasar Metodologi Penelitian. Yogyakarta: CV Andi Offset.

Suwatno, & Priansa, D. J. (2011). Manajemen SDM: dalam organisasi publik dan bisnis. Bandung: Alfabeta.

Vazirani, N. (2007). Employee engagement. Working Paper Series, SIES College of Management Studies, 1-17.

Waqas, Z., & Saleem, S. (2014). The effect of monetary and non-monetary rewards on employee engagement and firm performance. European Journal of Business & Management, 6 (31), 73-82.

Yuniarsih, T. & Suwatno. (2008). Manajemen sumber daya manusia: Teori, aplikasi dan isu penelitian. Bandung: Alfabeta.

Yusuf, A. M. (2014). Metode penelitian: Kuantitatif, kualitatif, dan penelitian gabungan. Jakarta: Kencana.


Refbacks

  • There are currently no refbacks.