ANALISA PENGARUH ATMOSPHERE TERHADAP REPATRONAGE INTENTION DI CAFÉ GIGGLEBOX.

Andy Irawan

Abstract


Abstrak: Penelitian ini membahas mengenai pengaruh Atmosphere terhadap Repatronage Intention di Café Gigglebox. Sampel pada penelitian ini adalah 100 orang yang berkunjung kepada Café Gigglebox dalam kurun waktu 1 tahun dan minimal berusia 18 tahun. Pengukuran menggunakan variabel Style, Lighting, Furnishing, dan Layout. Hasil penelitian ini menunjukan bahwa: (1) Style berpengaruh secara signifikan terhadap Repatronage Intention, (2) Lighting berpengaruh secara signifikan terhadap Repatronage Intention, (3) Layout berpengaruh secara signifikan terhadap Repatronage Intention, (4) Layout berpengaruh secara signifikan terhadap Repatronage Intention. Atmosphere secara keseluruhan tidak dapat memprediksi Repatronage Intention di Café Gigglebox.

Kata Kunci: Atmosphere, Repatronage Intention, Café, Surabaya.

Abstract: This study discusses the effect of Atmosphere on Repatronage Intention at Café Gigglebox. The sample in this study were 100 people who visited the Gigglebox Café within 1 year and were at least 18 years old. Measurement using Style, Lighting, Furnishing, and Layout variables. The results of this study indicate that: (1) Style significantly influences Repatronage Intention, (2) Lighting significantly influences Repatronage Intention, (3) Layout significantly influences Repatronage Intention, (4) Layout significantly influences Repatronage. Intention. The overall Atmosphere cannot predict Repatronage Intention at Café Gigglebox.

Keywords: Atmosphere, Repatronage Intention, Café, Surabaya.


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