PENGARUH INTELLECTUAL CAPITAL, INNOVATION CAPABILITY, DAN MARKETING CAPABILITY TERHADAP FINANCIAL PERFORMANCE

Natalia Permataria Kandari, Sarce Elsye Hatane

Abstract


This study aimed to examine the direct and significant affect of intellectual capital, innovation capability, and marketing capability to financial performance in banking company in Surabaya. This study used a quantitative approach, and the data were obtained by distributing questionnaires to banks company in Surabaya and processed by using smartPLS software. This study showed that there was positive and significant relationship of intellectual capital, innovation capability, and marketing capability to financial performance in banking company in Surabaya

Keywords


Intellectual capital, innovation capability, marketing capability, financial performance.

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